Client Portal Analytics
Stop Guessing Which Clients Are Actually Reviewing
Every portal open, every candidate view, every second of attention. Know which clients are engaged, which are ghosting, and exactly when to follow up.
Avg. Time to Feedback
Portal Open Rate
Submission-to-Interview
Unviewed Submissions
Acme Corp viewed 3 candidates
TechFlow Inc shortlisted Sarah Chen
Meridian Group no activity in 5 days
Atlas Partners requested interview
Data that changes how you manage client relationships
Recruiters spend hours chasing clients who never opened the submission. Analytics puts that time back in your day.
Know which clients are engaged and which are ghosting
Every portal open, candidate view, and shortlist action is tracked with timestamps. When a hiring manager spends 8 minutes on a profile, that tells you something different than a 12-second skim. You see the difference before you pick up the phone.
Feedback that used to take days now takes hours
Track time-to-feedback across every client and every role. The average staffing agency waits 3+ days for client responses. Agencies using Candidately's portal see that drop to under 5 hours, because the portal removes every friction point between submission and decision.
Industry avg.
Your clients
See exactly where candidates drop out of the funnel
Sent, opened, reviewed, shortlisted, interview requested. You see conversion rates at each stage, per client and per job. If 90% of submissions get opened but only 20% get feedback, the problem is clear and so is the fix.
How it works
Built into every submission. Zero extra effort.
No complex onboarding, no lengthy setup. Connect your tools, import your data, and start placing candidates faster.
Submissions go through the portal
Every candidate you share via Client Portal is automatically tracked. No extra setup, no manual tagging.
Data flows in real time
Portal opens, candidate views, time on profile, shortlist actions, interview requests. Every interaction is captured the moment it happens.
Patterns surface automatically
Engagement scores, response time trends, and conversion funnels update themselves. You see which clients need attention and which are moving.
Act on what you see
Follow up with disengaged clients before deals go cold. Double down on your most responsive accounts. Export data to Bullhorn or CSV for reporting.
Analytics features
What you see when clients interact
Six capabilities that turn client silence into actionable data.
Sarah Chen viewed James Mitchell for 2m 14s
Mark Davis shortlisted 2 candidates
Sarah Chen opened portal link
Live activity feed with time-on-profile
See who opened your portal, which candidates they viewed, and how long they spent on each profile. A hiring manager who reads for 4 minutes is more engaged than one who clicks and closes. The feed updates in real time, so you know the moment a client starts reviewing.
Client engagement scoreboard
Every client gets a score based on portal activity: open rates, review depth, feedback speed, and interview requests. Sort your entire client book by engagement to see where to invest your time. Scores update weekly so trends are easy to spot.
Peak: Wed 3pm, Thu 12pm
Optimal send-time analysis
The analytics track when each client typically opens and reviews submissions. Tuesday at 2pm might be perfect for one hiring manager while another checks Friday mornings. Data replaces guessing, which means your submissions land when clients are ready to act.
142 hours/month
ROI reports your leadership can read
Export a summary showing submissions sent, review rates, time-to-feedback, and placements attributed to the portal. Present it to your clients or use it internally. Numbers that prove your process is working.
Alerts when engagement drops
Set thresholds per client. If a normally responsive hiring manager goes quiet for 48 hours, you get a notification. Catch deals going cold before they freeze.
Everything syncs back to your ATS
Activity data, engagement scores, and feedback timestamps write back to Bullhorn. Your consultants see portal analytics right where they already work, no extra tab required.
See your client engagement data in action
15-minute demo. We will walk through real analytics from agencies already using Client Portal.
Your daily workflow
Analytics wired into how you already work
We surface the data. You make the call.
Morning review
Open your dashboard and see overnight client activity. Know who reviewed submissions before your first coffee.
Prioritize follow-ups
Sort clients by engagement score. Warm leads get a call. Cold ones get a nudge. No more guessing who to reach first.
Optimize timing
Send submissions when each client is most likely to review, based on their actual behavior patterns.
Prove your value
Share ROI reports with clients showing review rates, placement velocity, and time saved. Hard numbers build long-term relationships.
FAQ
Analytics questions
Everything you need to know about getting started with Candidately.
Do I need to set up analytics separately?
No. Analytics are built into Client Portal. Every submission you send through the portal is tracked automatically. There is no extra configuration or additional cost.
What exactly gets tracked?
Portal opens (who, when, how many times), candidate profile views with time-on-profile, shortlist and decline actions, interview requests, feedback submissions, and overall client engagement over time. All timestamped and exportable.
Can my clients see that they're being tracked?
No. Tracking is invisible to the client. They see a clean, branded portal. You see the activity data on your side.
How do engagement scores work?
Scores factor in open rate, review depth (time spent per candidate), feedback speed, and actions taken. A client who opens every submission, spends time reading profiles, and leaves feedback scores higher than one who opens once and never responds. Scores are relative to your client base.
Can I export analytics data?
Yes. Export to CSV for custom reporting or let the data sync directly to Bullhorn. Activity logs, engagement scores, and funnel metrics are all exportable.
Get Started
Your clients are making decisions right now. Do you know which ones?
Client Portal analytics ship with every plan. Start tracking engagement today.
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