Benchmark your staffing agency's client experience

Compared to last year, how easy or difficult is it for you to win new clients?

How Important Is Client Experience to You?

Given that 89% of staffing agencies rate client experience as a 9 or 10, how important is an exceptional client experience for your staffing business?

What is the average time it currently takes to receive client feedback on candidate submissions?

Most respondents (43%) reported receiving client feedback within 1-2 days, indicating a relatively quick turnaround time that supports efficient hiring processes.

Do you reformat the candidate’s original resume before submitting it to your client?

The majority of staffing agencies (68%) reformat the candidates' original resumes before submitting them.